IT & Networking · Servers

Servers: design, management, and maintenance

Keep your data on your own premises, on equipment that is set up properly, watched, and looked after. We design and install the server, then keep it healthy for as long as you run it.

Why on site

Why businesses keep data locally

  • Fast access

    Large files, accounting databases, and CCTV footage open at office-network speed, not internet speed.

  • Works when the internet does not

    Shared files and internal systems keep running through internet outages.

  • You control it

    Your records stay on equipment you own, with access rules you decide.

What we do

From first design to everyday care

  • Design and installation

    The right server for the work it will do, installed and documented.

    • Workload review: file sharing, backups, accounting or ERP, local apps, virtual machines
    • Server-grade hardware with redundant drives (RAID)
    • Rack or tower placement, cooling, and power protection
    • User accounts, shared folders, and access permissions
    • Backup system set up and a first restore tested
    • Handover document with passwords stored securely
  • Management

    Day-to-day administration, so the server stays secure and organised.

    • Security updates applied on a schedule
    • Monitoring of disk health, capacity, and temperature
    • Backup checks, with alerts when a backup fails
    • Adding, changing, and removing users and permissions
  • Maintenance and support

    Planned care and fast help when something goes wrong.

    • Preventive maintenance visits: dust, fans, drives, and logs
    • Regular restore tests, so backups are proven to work
    • Fault diagnosis and repair
    • Capacity and lifecycle planning before hardware runs out
How it fits together

A typical on-site server setup

Tap any part to see its job and what to look for.

x10Staff computersNetwork switchServerBackup storageOff-site copyUPS
  • Ethernet cable (Cat6)
  • Provider line (fibre or wireless)
  • Power protection

Tap any device in the diagram, or pick one below, to see what it does and what to look for when buying it.

Devices in this design

Backups

The 3-2-1 backup rule

A server without proper backups is a single point of failure. We set every installation up around the 3-2-1 rule.

  1. 3

    copies of your data

    The live data on the server, plus two backups.

  2. 2

    different types of storage

    For example the server's drives and a separate backup device, so one fault cannot take out both.

  3. 1

    copy off site

    An encrypted copy in the cloud or another location, safe from fire, theft, or ransomware on site.

A backup that has never been restored is only a hope. Every plan includes restore tests.

Support plans

Choose the level of care

Monthly support plans, quoted for your setup. Each level includes everything in the one before it.

  • Essential

    Watched and updated

    • Health and disk-space monitoring
    • Monthly security updates
    • Backup status checks
    • Remote support in business hours

    Quoted for your setup

  • Recommended

    Standard

    Maintained and tested

    • Everything in Essential
    • Quarterly on-site preventive maintenance
    • Quarterly restore tests
    • User and permission management
    • Priority response

    Quoted for your setup

  • Complete

    Fully looked after

    • Everything in Standard
    • On-site fault response with agreed response times
    • Annual security and capacity review
    • Hardware lifecycle and replacement planning

    Quoted for your setup

Thinking about a server, or one that needs care?

Tell us what you run today and what you want to keep on site. We will recommend a setup and a support plan.

Talk to us about your server